The following questions are those that we often come across on a daily basis. If you do not find the answers you require here, please visit the contact us section of this site and fill in our online enquiry form.
Send us an online query on the particular products you want to import and any technical data sheets that you might have and we will investigate the relevant rates of duty and any GST if appropriate.
A Customs Brokers role can be really varied depending upon the clients that they keep. A Customs Broker will develop knowledge and abilities in performing clearances for customers who they specialise in.
A Customs Broker will receive the preliminary shipping documents from you then he/ she will:
Contact the airline/ shipping line to request information of the cargos arrival date.
Address the airline/ shipping line to collect a ‘delivery order’ and pay any charges required to the airline company/ shipping line.
Take care of Customs for any documentary checks necessary on a Customs clearance file.
Take care of AQIS for any documentary checks necessary on a Customs clearance file.
Address any assessments/ evaluations in relation to Australian Customs, AQIS, pillage or damage.
Organise collection of cargo from the airport/ wharf.
Organise delivery to your premises.
Forward to you a completed document which has to be kept by ‘the owner of the goods’ for a minimum of years.
A freight forwarder is somebody who has representatives overseas who can be trusted to have your goods transferred to and from Australia. A freight forwarder can arrange to have your cargo collected from your abroad providers facilities and after that delivered to Australia and after that customs cleared then provided to your facilities.
A packing declaration is needed by the Australian Quarantine Inspection Service (DAFF) for all sea freight shipments. The packaging declaration must be finished by the packer of the items and by having a packaging declaration costs can be conserved in inspection costs.
A Customs Broker is accredited by the Australian Customs and Border Protection Service (ACBPS) to customs clear import and export cargo. A customs broker performs customs clearances electronically in many instances and a response is received from Customs to identify if the goods can be gathered from the wharf or airline and provided to the consumer.